Privacy Policy

Welcome to Birthmark’s Childbirth Education!

This Privacy Policy describes how we collect, use, and protect your personal information when you purchase or access our pre-recorded childbirth education course.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

When you sign up for or access the Course, we may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, billing address.
Payment Information: Processed securely via third-party payment processors (e.g., Stripe, PayPal). We do not store your credit/debit card information.
Course Usage Data: Information about how you interact with the Course, including video progress, quiz responses, and feedback submissions.
Technical Data: IP address, device type, browser type, and operating system, collected through cookies or analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

To provide access to the Course and track your progress.
To process payments and send transaction confirmations.
To communicate with you regarding updates, reminders, or customer support inquiries.
To improve our course content and user experience.
To comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share your data with:

Service providers: Such as payment processors, email platforms, or hosting services.
Legal authorities: If required by law or to protect our rights.

All third-party service providers are required to maintain the confidentiality and security of your data.

4. Data Storage and Security

Your personal information is stored on secure servers and protected with industry-standard encryption and security protocols.

We retain your data only for as long as necessary to provide the Course and fulfill legal obligations.

5. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data.
Object to or restrict our use of your data.
Withdraw consent at any time (where processing is based on consent).
Lodge a complaint with a data protection authority.

To exercise your rights, please contact us at [email protected].

6. Cookies & Tracking

We use cookies or similar technologies to improve user experience and collect usage statistics. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our Course is intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 in some jurisdictions). If we become aware of such data collection, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Birthmark Doula Collective
Email: [email protected]
Address: 6100 Canal Blvd, New Orleans, LA 70124